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Overview
Located in Hue, few steps away from the Huong River and the Hue Citadel, is the excellent value for money and refined Orchid Hotel, in a convenient position in a quiet street with several tourist information spots, exciting restaurants, bars and shops, only few minutes away from Hue train and bus stations.
The perfection in every detail, the elegant interior decoration, the high quality of comfort and hospitality, are the distinctive features of the Orchid Hotel, that with its spacious and welcoming guest rooms, represents the ideal destination for your business or tourist stay in Hue, Vietnam.
Hotel amenities include restaurant, bar with terrace, reading room, Internet cafe, 24-hour reception, room service, airport shuttle, business centre with wireless Internet connection, bike and car rental, shoe shine service, laundry service and tour desk.
Ratings & Reviews:
Ranks #1 of 43 hotels in Hue in TripAdvisor's popularity index ( Rated 4.5 of 5 base on 174 reviews worldwide.)
What to expect (Source : Tripadvisor.com)
Rooms :4.5
Service :5.0
Value :4.5
Cleanliness :4.5
Top-Rated hotel in Hue on Hostelbookers (Overall Average: 95% , based on 92 reviews worldwide.)
(Source : Hostelbookers.com)
* Atmosphere : 99% * Staff : 100%
* Location : 94% * Cleanliness : 97%
* Facilities : 94% * Safety : 100%
* Value : 98% * Fun : 70%
Top-Rated hotels in Hue on Hostelworld (Overall Average: 97%, based on 103 reviews worldwide.)
(Source : Hostelworld.com )
* Character : 90% * Security : 100%
* Location : 98% * Cleanliness : 99%
* Staff : 98% * Fun : 90%
Top-Rated hotels in Hue on Ratetogo (Overall Average: 4.71 out of 5 , based on 32 reviews worldwide.)
(Source : Ratetogo.com )
* Pricing : 4.82 / 5.0 * Service : 4.94 / 5.0
* Location : 4.65 / 5.0 * Cleanliness : 4.82 / 5.0
* Facilities : 4.65 / 5.0
Travelers Rating: 5/5 on Asiarooms ( Average of 36 reviews worldwide - Source : Asiarooms.com )
Awards:
**Top rated overall hostels by Customers of Hostelbookers in Nov 2006 world-wide**
**Top 10 hostel for facilities by customers of Hostelbookers in Dec 2006 world-wide**
**Top 10 hostel for friendliness by customers of Hostelbookers in Jan 2007 world-wide*
**Best Atmosphere Award for January 2008*
What did customers like about Orchid Hotel?
( Base on 407 positive reviews worldwide - Source: Tripadvisor.com;booking.com; expedia.com; travelocity.com; priceline.com; hostelworld.com; hostelbookers.com, asiarooms.com; hotelclub.net; ratestogo.com; agoda.com; wotif.com...)
Aug 03, 2008
Had a wonderful time. The staff were so good, happy to help with everything. Helped us to book motorbike, bus to Hoi An, recommended places for local foods. Room was lovely, very tastefully decorated, extras like kettle, slippers, dressing gown provided.
“Amazing”
Jul 30, 2008
TripAdvisor member
This hotel was absolutely fabulous. We arrived and were offer fantastic service, they were so attentive it was almost a bit much. The room was fantastic. Huge comfy bed, flat screen TV, computer with the internet and LCD monitor, sound system, DVD player. All brand new. We were on the 6th floor with a great view over Hue. Definately worth the money and deserving of five starts. It certainly had the feel of at least a four star hotel but not the price.
“The Best accommodation in Vietnam”
Jul 13, 2008
TripAdvisor member
We, a party of 6 persons, travelled from Hanoi to the Mekong Delta during June, July 2008.
We stayed at several hotels in different places in Vietnam but there was nothing to beat the excellent service and facilities of the Orchid Hotel in Hue.
We merely paid 32US$ for a superb, modern and clean room. The breakfasts were good, and compliments to the efficient cook.
The staff at the hotel were very friendly and most helpful.
The Reception manager, Kim Chi, was most friendly and helpful.
She always came into the breakfast room each morning to greet us all with a hug and asked if we were still satisfied and enjoying our trip! She arranged tours and transfers for us.
We strongly recommend this hotel with its efficient staff to
any traveller visiting Hue.
Thanks for making us so welcome in Vietnam!
“Probably the best hotel I've stayed in”
Jun 25, 2008
TripAdvisor
From the moment we stepped in through the doors we were treated like royalty. Chilled water was brought to us as we sorted out check-in, booked tours, used the internet. The staff try extremely hard and succeed in making this a real oasis.
I tried both the deluxe and superior rooms. There is absolutely nothing to fault with either. Both had expensive furnishings, DVD players, air-con, large bath and oh so much more. Soundproofed and cool, we slept extremely well.
Having travelled in over 60 countries and stayed in all sorts of hotel, this one comes out tops. All other hotels should come here and get a lesson in first class hospitality.
“Comfortable”
Jun 23, 2008
TripAdvisor member
Excellent in all areas. Position great for restaurants but a long way from Citadel the main attraction if you want to walk.
“Lovely small Hotel”
Jun 23, 2008
TripAdvisor member
Lovely small hotel with beautiful friendly staff speaking excellent English. Free internet. Breakfast basic but adequate rooms were basic but good and comfortable in room safe and cable TV. Booked a car through the hotel to travel to Hoi An for $US55. the driver spoke good english and we visited a number of locations on the way including some places trying to get you to buy their wares but if you can say no it wont cost you a cent. Value for money hotel
“Best hotel of the entire trip!”
Jun 22, 2008
TripAdvisor Member
We arrived in Hue without any reservations. At the airport there was a desk with "last minute deals" for the Orchid Hotel. We had seen it on a website and thought it looked good. The gentleman called ahead and they had a deluxe family room available for us at $45/night for 3, breakfast included.
We were pleasantly surprised when we saw the room--one king and one large twin bed, beautiful bathroom, computer, tv, dvd player. More than we expected.
Plus, the staff was excellent. We were greeted at the door by Miss Chi, which set the tone for the whole trip. One of our party walked with a cane so they brought the elevator down to the ground level and he was able to come and go through the storeroom/office.
All things considered it was one of the best experiences I've ever had staying in a hotel, and the price was great. I've highly recommended it and would most definitely stay again when in Hue.
“Friendly and helpful staff, good location and yummy buffet breakfast”
Jun 19, 2008
TripAdvisor Member
We stayed at Orchid Hotel in Hue, Vietnam for four nights. The staff were very helfpul in helping us book all our Hue tours when we arrived eg; Tombs of Emperor and DMZ tour. The DMZ tour required early departure and the staff accommodated this inconvenience and prepared early breakfast for us, at 5.45am, as the tour bus was scheduled to pick us up at 6.15am. If its was another hotel, we would definitely missed breakfast!
Talking about breakfast, it was an eye opener. There were spring rolls and other fried stuff, cakes and breads, as well tropical fruits and coffee and tea. Plus, you can order scramble egg to go with your toast as well. Enough variety to keep us happy for five days. :) The great thing was that this breakfast was included in the hotel rate of $32USD per night. Its a bargain.
The room itself is quite spacious and the hotel is also pretty new. There was also a DVD player in the room and their DVD movie collection was quite extensive and included new releases.
Finally, the location is quite good. Away from the busy street, but close to lots of restaurants and shops and within walking distance to Hue's famous Perfume river.
“**this hotel is number one on Tripadvisor for a reason and I have listed mine.**”
Jun 19, 2008
TripAdvisor Member
I stayed here two nights in June after reading lots of good report of this hotel on Tripadvisor, and I now am also a believer of this establishment.
I was met off the bus by the manager of the hotel Mr Dung (it was a free pick up they offered at the time of booking), he put me in a waiting taxi while he rode back to the hotel on his bike.
Once in the lobby, I was offered fresh fruit and refreshment then Ms Chi the receptionist showed me to my room. It is a very nice room too for $35 a night, with a safe in your room, air con, t v and fridge etc etc... including breakfasts of course.
When I enquired about the flights to Hanoi for the next day, Ms Chi immediately picked up the phone and booked my flight and my transportation to the airport too.
The next evening around 6.30pm I said to Mr Dang the other brilliant receptionist that I wanted to send a parcel and as it was quite late, I wasn't sure how and where to go to. He once again came to my rescue by instructed one of the front of house team to take me to the post office on his motor bike. He also noticed that I was leaving very early the next morning and offered to have a take out breakfast ready for me, when I said it wasn't necessary and thanked him. He said he will have the breakfast bar open earlier for me in the morning, and he did even though I declined the offer as I said they have already done enough for me.
Every time I sat down to use the computer downstairs one of the front of house Mr Hung, Mr Anh and Mr Go would appear with a cold drink. It was a nice touch.
Well, this hotel is number one on Tripadvisor for a reason and I have listed mine.
I was only here for two nights but by the time I left I was introduced to everyone in this intimate family run hotel so, I would like to thank every one once again at the hotel for looking after me including Ms Chau and Ms Chau in the restaurant and not to forget the house keeping team.
“Amazing Staff!!!!!”
Jun 15, 2008
TripAdvisor member
The Orchid has the most amazing staff I've ever met!! Thery are INCREDIBLE!! Having not booked a hotel beforehand, we first visited a four star hotel (The Camelia). When we got to the Orchid, we were dazzled by the amazingly friendly staff and the just as nice rooms at half the price. We said "We'll definately take the Orchid!!"
The rooms are modern and have large bathtubs and computers. My parents, brother, and I were extremely happy with everything about the Orchid. We are very happy to reccomend this excellent hotel!!
“Sugar on top”
Jun 12, 2008
TripAdvisor Member
We found the orchid hotel to be of a very high standard. For the price ($35 US a night for a standard room), I thought it was excellent value. The room itself was quite small, and the window faced a brick wall (perhaps it was built out). However - the manager clearly takes a real interest in making his guests happy - it is the little things. The room was very clean, there was fresh fruit and pastries - flowers on the bed (if you like that sort of thing) and DVDs for free use. Downstairs there are a couple of internet computers, and one of the staff will bring you a glass of cold water while you type your e-mails. The breakfast was more than adequate. There was a large selection of fruit and pastries, hot food and you could ask for eggs to be cooked your way.
We are travelling with an infant, and while the room we were in was too small to stay in for a long period of time - there are plenty of bigger rooms (for a marginal extra price) which would be fine for setting up a cot (and they have cots available too).
Very few hotels are perfect - but for $35 a night - I don't see any reason to be unhappy about a stay here! I would recommend a stay in this hotel.
“What wonderful staff!!”
Jun 8, 2008
TripAdvisor member
Winding down to the end of our Vietnam holiday, we selected Orchid after reading the review on Tripadvisor. And we were not let down.
The staff were incredibly friendly and helpful - they actually seemed to be genuinely interested in us having an enjoyable time. Even before we arrived, an email to the hotel was responded to very quickly.
The rates we got were excellent and worth it. The internet in the rooms was incredibly fast and the breakfast was good.
After tripping around the sights in the morning on an incredibly hot and muggy day, the hotel was great to return to and enjoy a little time out.
“Outstanding service, absolutely the best value for money”
Jun 3, 2008
TripAdvisor Member
We stayed here for 2 nights at the end of May, and thoroughly enjoyed our stay. We were a party of 6 adults and 2 children, so we booked into 2 superior rooms and a family room; all three rooms were tastefully decorated and very clean and comfortable; the family room even had our own computer with internet connection! The hotel location is very good as well, just a few steps away from the river and the breakfast spread was very decent.
What makes this hotel outstanding however, is the level of personalized service which is one of the best I have seen. The bellboy and the lady at the reception, even the chambermaids, were all friendly, obliging and helpful. There were rose petals scattered on the bedspread, and a welcoming basket of fruit and flowers; everyone made the effort to chat with my two kids every morning and evening as we walked by. My kids loved this place and have voted it their favorite hotel. I would strongly reccommend this mid -range hotel to anyone staying in Hue - it's nicer than many 5-star places I have stayed in.
Hotel Review posted by MRS. JACOBS, jo ellen, United States in June 2008
I have spent 4 weeks in the last 2 months in Vietnam and this was by far the best guesthouse/hotel I stayed at. The rooms were clean, huge, and very modern. It even had a computer IN THE ROOM! Never have I enjoyed that luxury. The staff was extremely helpful and happy. You will LOVE this place.
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